Criterion Partnership FAQ

Below you will find the most frequently asked questions regarding our site.

I want to know more about the tests and questionnaires

Is there a pass mark?
Unfortunately we can't give information about the way we score assessments. However, we can tell you that the results of assessments are used in conjunction with other information about you when decisions are made. You can find more advice about psychometrics here.
How do I prepare for a test or assessment?

The best advice for doing well in selection tests is:

  • Read all the instructions carefully
  • Check your answers to ability test questions before proceeding to the next page
  • Give answers that reflect the way that you see yourself in reality, not how you would like to be seen

Go to the careers section in almost any bookshop and you'll find lots of books filled with advice about succeeding in selection tests. You can find more advice about psychometrics here.

Will I see my results?

Organisations vary in their policies relating to the provision of feedback from online assessment processes. If the assessment you complete is in relation to applying for a job you should contact the employer to find out their feedback policy.

If your assessment is in connection with a training or development programme then you should expect to receive feedback on your performance and what it means in terms of your development in your role.

I want to know more about the tests and questionnaires

Some assessments, such as ability tests, often do have time limits so you should work quickly and accurately. Other assessments, such as personality questionnaires and application forms may not.

The instructions for all assessments will be very clear about any time limit that exists.

Logging into Coast

I have lost my user name and password. How can I log back in to my application?

We would have sent you an email confirming your login details when you first registered - this would have been sent to the email address you registered with.

  • If you can't find this email you can ask for a password reminder here
  • If you can't remember the email address you used to register you should contact the organisation for whom you are competing the assessment
Can I log back into Coast once I have completed my assessments?

You can log back into Coast at any time using your email address and password (we would have sent you an email confirming your login details when you first registered, but you can also ask for a password reminder). You can edit details on your account such as your contact information.

You can't log back into the system to view or change information relating to your assessment. You should bring any changes to the attention of the organisation who asked you to complete the assessment.

What if I lose my web connection?

Broadband connections tend to be very robust, but if you are using dial-up there is a possibility that you might lose your connection when you are midway through an assessment.

This is never a problem – Coast always saves your last page of responses. You can log back into Coast using your email and password (we would have sent you an email confirming your login details when you first registered, but you can also ask for a password reminder). You can then pick up where you left off.

If you leave midway through a timed assessment you will need to request a reset of the time limit from the individual responsible for the assessment process. You will be guided through this process when you try to resume the assessment.

Online assessment for selection and development

This system contains a range of psychometrics and assessments designed to help us understand you better in relation to a role with Criterion Partnership.

We use these assessments to understand your style and approach to the demands, challenges and rewards relating to working with us.

Learn more about Criterion Partnership

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